Privacy Policy and Terms & Conditions
Audimute.com seeks to create and deliver remarkable experiences for our shoppers and customers. To do so, we must be transparent on how we utilize data. We collect and analyze various data to help us better serve our customers, from creating new educational resources to answering common questions to providing easy to use tools and content relevant tailored to the needs and interests of shoppers. We promise to safeguard any information we collect and use it sensibly, with care. By visiting Audimute.com, you are accepting the practices described within our privacy policy listed below.
Here are the types of information we gather.
Information You Give Us: We receive and store any information entered on or given to us on the website. The shopper can choose not to provide certain information. We use the information that is provided to respond to sound advice request, improve and customize the future of shopping for our customers, and communicate with shoppers. Audimute.com will never sell or give away our customers’ and shoppers’ information to other businesses or companies.
Automatic Information: We receive and store certain types of information whenever users interact with our website. For example, like many websites, we use "cookies," and we obtain certain types of information only when the shopper’s web browser accesses Audimute.com or advertisements and other content served by or on behalf of Audimute.com. Cookies are unique identifiers that we transfer to the user’s device to enable our systems to recognize the device and to provide features such as storage of items in the shopping cart between visits, online chat history, and repeat visits to Audimute.com.
Shoppers can manage the use of cookies at the individual browser level. If the user reject cookies, they may still use our website; however, some features or areas of the website may be limited.
Email Communications: To send the most relevant content to users via email, we often receive data related to emails users are most likely to open, if the shopper’s computer supports such capabilities. We also compare our customer list to certain interactions conducted on Audimute.com, to avoid sending unnecessary messages to our customers. If you do not want to receive email or other mail from us, please call us at 1.866.505.MUTE (Monday – Friday, 9am – 5pm ET), email us at customerexperience@audimute.com or chat with us through our website (Monday – Friday, 9am – 5pm ET) to let us know.
You may also opt out of our mailing lists at any time if you wish to no longer receive most emails we might send in the future. We do send an automated series of transactional emails which cannot be opted out of, such as: order confirmations, shipping/tracking updates, and between one to three post-purchase follow up emails used to ensure satisfaction with our products, services, and those of any 3rd party providers (such as FedEx) we may contract with. The purpose of these emails is to help us learn to better serve you and other customers in the future.
Information from Other Sources: We might receive information about our shoppers from other sources and add it to their account information to provide a better user experience.
Does Audimute.com Share the Information It Receives? We do not sell or share information we receive from customers. We understand the responsibility of protecting the personal information that is provided to us. We share customer information only with our other business units within our organization as described below, each of which follows the same practices as those described in this privacy policy.
Privacy Protection of Audimute.com and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Audimute.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection, credit risk reduction, and online security. This does not include selling, sharing, or disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
With Your Consent: Other than as set out above, you will receive notice when information about you might go to third partie, and you will have an opportunity to choose not to share the information.
By Phone, Chat, Email or Other at Request: If you, someone acting on your behalf, or anyone else requests information about you (under conditions not covered within this Privacy Policy) or your business relationship with us, we will not disclose specific or personally identifiable information without making a fair effort to determine your identity and/or consent.
How Secure Is Information About Customers? The security of user information is protected during transmission by using Secure Sockets Layer (SSL) software, which encrypts information the user inputs. We use multiple third-party vendors to audit and assess our ongoing security as a measure of proactively protecting any personal information you may transmit to us. We reveal only the last four digits of credit card numbers when confirming an order and we do not retain credit card numbers after collecting payments you have authorized. We do transmit the entire credit card number to the appropriate credit card company during order processing. It is the responsibility of the shopper to protect themselves against unauthorized access. Audimute.com does not accept credit card information by fax, chat, or email.
What About Third-Party Advertisers and Links to Other Websites? Our site includes links to other websites. If users submit personal information to any of those sites, the information is governed by their privacy statements. It is recommended to carefully read the privacy statement of any website that you visit. Our Privacy Policy and protections do not transfer to those sites except where the websites are owned and operated by us.
We may employ other companies and individuals to perform functions on our behalf. Examples include website hosting, tools and services to secure transactions and monitor the PCI compliance of Audimute.com, web and integration programming, fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Which Information Can Customers Access? Audimute.com gives logged in account users access to a broad range of information about their account and interactions with us for the limited purpose of viewing and in certain cases, updating that information.
Are Children Allowed to Use Audimute.com? We do not sell products for purchase by children. If you are under 18, you may use Audimute.com only with the permission of a parent or guardian.
Conditions of Use, Notices, and Revisions: If you choose to visit Audimute.com, the visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the law of the state of Ohio. If you have any concern about privacy at Audimute.com, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may email periodic reminders of our notices and conditions. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We will always view changes to our policies and practices with the aim to make them more protective of customer information.
Terms and Conditions
By visiting or shopping at this website, you accept the following terms and conditions. Please read them carefully.
Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site's owner or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by U.S. and international copyright laws. All software used on this site is the property of this site's owner or its software suppliers and protected by United States and international copyright laws.
Disclaimer of Warranties and Limitation of Liability
THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE'S OWNER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE'S OWNER DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE'S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.